Privacy Policy & Terms and Conditions

Effective Date: 1 Jan 2025

At Life Shine Support, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you use our website:

Personal Identification Information: Name, email address, phone number, billing/shipping address.
Non-personal Information: IP address, browser type, operating system, and browsing activity.
Cookies and Tracking Technologies: We use cookies to enhance user experience and track website usage. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect to:

Process transactions and provide services.
Improve website functionality and content.
Respond to inquiries and provide customer support.
Send promotional emails, if you’ve opted in to receive such communications.
Comply with legal obligations and enforce our website terms.

3. Data Security

We employ reasonable security measures to protect your personal data from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in the operation of our website or in the provision of services to you, subject to their compliance with this Privacy Policy.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights

Under the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth), you have the right to:

Access and request copies of your personal data.
Request corrections to your personal data.
Request deletion or limitation of your data.
Object to data processing or withdraw consent.

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Please review their respective privacy policies before submitting any personal information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to periodically review this policy to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:

Life Shine Support
Email: Lifeshine1111@gmail.com
Phone: 0468311672
Address: 8 Anaba Court Mooroolbark Vic, 3138

Terms and Conditions

Effective Date: 1 Jan 2025

These Terms and Conditions govern your use of the Life Shine Support website. By accessing or using our website, you agree to comply with and be bound by these terms.

1. Use of the Website

You may use our website for lawful purposes only. You agree not to engage in any activity that may harm or interfere with the functionality or accessibility of the site.
You must not use the website to transmit harmful or malicious content such as viruses or malware.

2. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Life Shine Support and is protected by copyright laws.
You may not reproduce, distribute, or modify any content without express written permission from Life Shine Support.

3. Limitation of Liability

To the fullest extent permitted by law, Life Shine support is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the website or the inability to use the website.

4. Governing Law

These Terms and Conditions are governed by the laws of the State of Victoria, Australia. Any disputes arising from these terms shall be resolved in the courts of Victoria.

5. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. We will notify users of any significant changes by posting an updated version on our website.

6. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Life Shine Support
Email: Lifeshine1111@gmail.com
Phone: 0468311672
Address: 8 Anaba Court Mooroolbark Vic, 3138

By using Life Shine Support, you acknowledge that you have read, understood, and agree to be bound by these Privacy Policy and Terms and Conditions.